FAQ
FAQ – Noir Light
Where do you ship?
We currently ship to the United Kingdom, United States, Canada, the European Union, and Australia.
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United Kingdom: 4–7 business days
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European Union: 5–10 business days
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United States: 4–7 business days
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Canada: 7–12 business days
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Australia: 10–20 business days
Shipping availability may expand as the brand grows.
How can I track my order?
Once your order is shipped, you will receive a tracking link by email so you can follow your delivery in real time.
What size should I choose?
Our garments follow standard sizing.
We recommend checking the size guide on each product page before ordering to find your best fit.
Can I return my order?
Each Noir Light piece is made to order, which helps reduce overproduction and waste.
Because of this, we currently do not accept returns for change of mind or incorrect size selection.
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of receiving your order with photos of the issue and we will resolve it as quickly as possible.
Our goal is to make sure every customer receives a product in perfect condition.
What payment methods do you accept?
We accept secure payments through:
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Visa
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Mastercard
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American Express
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Apple Pay
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Google Pay
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Shop Pay
All payments are processed through secure checkout systems.
Who can I contact if I need help?
If you have any questions, contact us at:
We aim to respond within 24–48 hours.